How will my pet’s care be affected by the departure of the veterinary associate?
The departure of a veterinary associate does not compromise the quality of care your pet will receive. Our practice is committed to ensuring a seamless transition, with experienced veterinarians and staff ready to provide continuous, high-quality care for your pet.
Who will take over the care of my pet?
Your pet’s care will be transitioned to one of our qualified and compassionate veterinarians. We ensure that all our staff are well-equipped and informed about each patient’s history and specific needs to provide personalized care.
Will there be any changes to my scheduled appointments?
We strive to maintain consistency in our scheduling. If there are any changes to your previously scheduled appointments, we will notify you in advance and work with you to find the most convenient time.
What happens if my pet is receiving special treatment or is in the middle of a treatment plan?
We maintain detailed records of all treatment plans and ongoing care. The new veterinarian will have access to your pet’s current treatment plan to ensure there is no disruption in the care your pet receives.
How can I express any concerns or feedback about this transition?
We welcome and value your feedback. You can express any concerns or feedback to our Clinic Operations Manager, Diana, by calling the clinic to speak with her directly or you may email her at conciergedesk@rtvc.us
Will the departure of the associate affect the cost of services?
The cost of services will not be affected by the departure of the associate. All veterinarians will continue to provide high-quality veterinary care with the same pricing structure.