Who we are
We are committed to protecting your privacy and developing technology that gives you the safest online experience. This Statement of Privacy applies to the Royal Treatment Veterinary Center’s (RTVC) website, communication platforms for phone calls/SMS texting, practice management systems, and governs data collection and usage. By using these systems, you consent to the data practices described in this Statement.
Collection of your Personal Information
RTVC collects personally identifiable information, such as your email address, name, home or work address, or telephone number. RTVC also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.
There is also information about your computer hardware and software that is automatically collected by this website. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, maintaining the quality of the service, and providing general statistics regarding the use of this website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.
RTVC encourages you to review the privacy statements of websites you choose to link to from the website so that you can understand how those websites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other websites.
Use of your Personal Information
RTVC collects and uses your personal information to operate this website and deliver the requested services. RTVC also uses your personally identifiable information to inform you of other products or services available from RTVC and its partners. RTVC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
RTVC does not share consumer information with third-parties for marketing purposes. RTVC may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services, and they are required to maintain the confidentiality of your data.
RTVC does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
RTVC will disclose your personal information, without notice, only if required to do so by law.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Use of Cookies
This website uses cookies to help RTVC personalize your online experience. A cookie is a text file that is placed on your hard disk by a website server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Security of your Personal Information
RTVC secures your personal information from unauthorized access, use, or disclosure. RTVC secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Changes to this Statement
RTVC will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this statement to inform how the Royal Treatment Veterinary Center is protecting your information.
Contact Information
If you have any questions, please contact us.